Privacy Policy

Last updated: December 14, 2025

TransWithMe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TransWithMe.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, request customer support, or otherwise communicate with us.

• Personal Information: Name, email address, password.
• Content: Subtitle files (SRT) you upload and translate.
• Usage Data: Information about your interactions with our service, such as pages visited and features used.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process your transactions and manage your account.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.

3. Data Sharing and Disclosure

We do not share your personal information with third parties except as described in this policy:

• Service Providers: We may share your information with third-party vendors who need access to such information to carry out work on our behalf (e.g., AI translation services).
• Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You may update, correct, or delete your account information at any time by logging into your online account or by contacting us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].